You can raise a complaint directly without a Claims Management Company or Solicitor. You have the right to refer your complaint to the Financial Ombudsman Service without charge.
More than 4 in 5 people win compensation* with us
In 3 simple steps
Request your *** free check by completing an enquiry form in less than 1 minute
We’ll conduct a lender check & provide our findings in just a few minutes by email!
If you choose, we can act on your behalf on a No-Win, No-Fee Basis**
Mrs C received £9,524.64 redress from Provident within 9 weeks for her unaffordable Doorstep Loans.
Mr B got a cash offer £10,676.39 from Lloyds Bank for his unsuitable monthly fee paying account, plus he got back all his historical Bank Charges.
Ms H won £2,122.00 from Satsuma for her Short Term Loan which she applied for online, she received her money within 6 weeks of making her complaint.
We will carry out a comprehensive check to see if you are eligible for compensation and identify which bank/lender qualify for potential complaints.
If we find a lender has failed to act fairly, broken the rules or regulations or been irresponsible, you could be due compensation!
We’ve compiled a list of answers to common questions.
There are many reasons why a lender may have been irresponsible in providing finance.
An example could be; where you were unable to repay the contractual amount or where the lender failed to take adequate checks to determine the affordability of the finance.
In less than 5 minutes, our bespoke system is able to review thousands of lines of financial borrowing and repayment history.
From this, we are able to provide you our Free Check to determine if you could be due a refund.
If we find from the check a lender has acted irresponsibly we will submit the complaint on a NoWin NoFee Basis on your behalf.
If you know that you have had PPI on either a credit card or loan that you’ve taken out since 2007, you automatically qualify. If the credit card or loan was taken before 2007 but you continued paying after 2008 we can still investigate your claim.
PPI on mortgages can only be checked if the mortgage was taken out pre 31/10/2004.
No two claims are the same which means that the compensation received will differ per account.
With all compensation claims, we look to obtain;
If your complaint is unsuccessful you pay absolutely nothing, there is no upfront cost and we work on a strict No Win No fee basis.
Possibly, yes on both. You may have received only a partial repayment for your PPI. Your claim may have been rejected for mis-selling but there may be commission on the premium that is payable. Even if your claim was previously rejected, we can still look into a Plevin claim on your behalf. If you have only been paid the commission side, then we can look to recover more money for you.
It’s simple, we charge 36%, inclusive of VAT, of the total amount awarded to you.
If we are unsuccessful, there is no fee payable. Again, this is subject to your Damage Based Agreement being adhered to.
For further information on our fees, please refer to our Damage Based Agreement and Key Facts.
You can cancel for free at any time within 14 days of submitting your online check, subject to our cancellation policy found within the Terms of Business.
Yes you can. If you have multiple credit cards or loans that had PPI, you can make a claim for all of them.
Yes, you can, there are templates online that you can download and send however it take time plus you will need to deal with the lender yourself. By using Legal UK Services, you are ensuring you will get the best possible outcome, full support along the way, and we will appeal any case should we need to.
Legal UK Services Ltd are a dedicated team of experts fighting for the rights of consumers when they have been mis-sold a financial product or treated unfairly by their bank(s). We only undertake this type of work, allowing us to be technical professionals at investigating and negotiating financial mis-selling complaints. We operate on a no win, no fee basis, which allows our clients to bring justice with no upfront costs.